Shipping Policy | Bonavita
Shipping Policy
We’re committed to making your Bonavita shopping experience simple, transparent, and reliable. Below you’ll find everything you need to know about order processing, shipping, pickup, and delivery.
Shipping for Bonavita Products
Bonavita brewers, kettles, and accessories are shipped directly from our headquarters in Orange, California.
Processing Time
Orders typically ship within 24–48 hours on business days.
Standard Shipping
- Outside of major sale events: Bonavita brewers and kettles ship free within the continental United States.
- During special promotions: Shipping charges may apply to certain orders when products are offered at significantly reduced promotional pricing. Any applicable shipping charge will always be displayed at checkout before your order is completed.
Local Pickup Orders
- Pickup orders are typically approved within 2 business days.
- A confirmation email will be sent once your order is ready for pickup.
- Pickup is available between 10:00 AM and 5:00 PM, Monday through Friday, excluding holidays.
- Orders will be held for 10 business days after pickup approval.
- Orders not collected within the allotted pickup window may be cancelled and refunded.
Delivery Estimates
Delivery times vary depending on your destination and the selected carrier. Most orders arrive within standard carrier delivery windows after leaving our facility.
We use trusted shipping partners including UPS, FedEx, and USPS.
Multiple Shipments
If your order contains multiple Bonavita products, items may occasionally ship in separate packages depending on product availability and fulfillment requirements.
When an order is split into multiple shipments, tracking information will be provided for each package.
Shipping Address Requirements
Please provide a valid street address when placing your order. We are currently unable to ship to P.O. boxes.
International Orders
For orders shipping outside of the United States and Canada, please contact our support team to learn about available shipping options.
Any applicable customs charges, import duties, taxes, or other international fees are the responsibility of the recipient.
